INCH DUO - Black Screen

Tools required

• 7mm spanner

• Large Phillips screwdriver

• Small Phillips screwdriver

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Spare parts required

• Powerboard H-1129

• Motherboard H-1029-A

Issue description: INCH DUO has a black screen even when powered on.

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Black screen on INCH DUO

Sometimes this happens due to voltage fluctuations on the motherboard. Due to the voltage fluctuations, the powerboard will become corrupted in the process. In rare cases the SOM can also be corrupted. You will have to replace the powerboard and the motherboard. The guide can be found here: https://etrelchargingsolutions.atlassian.net/wiki/spaces/TSFP/pages/3924838069 and https://etrelchargingsolutions.atlassian.net/wiki/spaces/TSFP/pages/3924838004.